FAISAL
MAHMOOD.
Operations engineer turned AI product builder, based in Berlin. I started in mechanical engineering in India, where a portable oxygen concentrator I built won Best Engineering Project at VTU. From there I moved into operations and commissioning at Shou'alah, the world's largest waste-to-energy plant in Dubai, cutting truck offloading time by 75% with an automated weighbridge system built on SAP data. A master's in Engineering Management in Germany pulled me toward software, and today I focus on building production AI systems on my own, including Swagath AI, a phone receptionist that has handled real motel bookings around the clock since launch.
Operations Associate
AI & Automation Developer
- Swagath AI, a production AI phone receptionist SaaS handling real motel bookings 24/7 via voice. 9-panel dashboard, 3-tier RBAC, multi-tenancy, Telegram bot. Live at faysl.shop.
- B2B Briefing Automation, an AI agent that generates company briefings, achieving a 90% reduction in sales preparation time.
- Lead Qualification Workflow, an n8n pipeline that evaluates prospects and removes manual data entry from the sales cycle.
Operations Associate
- Built an automated weighbridge ticketing system pulling live truck exit data from SAP, auto-matching records and printing tickets, achieving a 75% reduction in truck offloading time.
- Deployed 4 department dashboards in Excel and Power BI, eliminating continuous inbound status calls across the facility.
- Integrated real-time data across 5 weighbridges and an ANPR camera network, maintaining 100% government compliance through commissioning and live operations.
Systems Engineer
- Reduced hardware downtime by 40% via centralized licensing servers and secure access pipelines for AutoCAD, SolidWorks, and CAM, serving a 200+ student training centre.
- Standardized procurement for high-load CAD/CAM and G-Code rendering infrastructure.
CNC Programmer
- Traced tool paths in ArtCAM and compiled material-specific G-Code, achieving a 25% improvement in production accuracy.
- Built a job-tracking catalog and reusable design library that cut repeat job setup time.
M.Eng. Engineering Management
Thesis: "Digital Transformation Challenges in SMEs: Towards a Resilient Technology Management Strategy" ↗
B.E. Mechanical Engineering
Best Engineering Project by VTU (2021-2022) among 150+ teams ↗: a medical-grade Portable Oxygen Concentrator at 95% purity on a ₹50,000 budget. Specializations in Lean Manufacturing, Six Sigma, and Industrial Automation.
Swagath AI
LiveAI phone receptionist for motels, handling real bookings 24/7 in English over phone and WhatsApp. Built on Claude Code and DeepSeek for conversation handling, Vapi for telephony, and FastAPI on the backend, with an async connection pool that cut query overhead from 11 calls down to 4. Ships 9 role-based dashboards with RBAC for staff, and runs in Docker behind Cloudflare.
AI Customer Support Agent
LiveAutonomous lead-gen and support agent that qualifies inbound prospects and resolves support tickets without human escalation, using LLM function calling to decide when to look something up, hand off, or close the loop on its own.
Hermes Agency Agents
Live207 specialized agency agents integrated as a composable Hermes AI Agent skill, enabling multi-agent execution across engineering, product, sales, marketing, and strategy.
YouTube Shorts Pipeline
BuildingAutomated content factory — 3 Reddit stories daily into TTS-narrated, Whisper-captioned Shorts. Auto-upload, 3× daily cron, zero manual input.
Portable Oxygen Concentrator
AwardPSA oxygen concentrator at 95%+ purity within ₹50,000. Best Engineering Project — VTU (150+ teams).
Let's build
something.
Open for collaborations and consulting.